Terms and Conditions of sale

  • Parcels will be shipped out from us within 1-7days after payment has been confirmed (Public holidays and weekend are not included) .Mostly within 24hours.
  • The confirmation from the parties will be via the e-mail. Please update your latest contact phone number and the exactly shipping address with us to avoid unnecessary incident.
  • When your order is on its way to the shipping company. You will receive a tracking number form us so that you can track your order online or call the courier service directly. If you do not receive your item on time, please contact us immediately for further assistance.
  • URGENT ORDER processing of orders is on FIRST COME FIRST SERVED. Please place your order early if those items are urgent.
  • We do not offer insurance which covers you in the unlikely event that your parcel is lost or damaged by the postal services.
  • With standard courier practice, you check the contents of the parcel before signing for your goods. If you do not we can’t be held liable for any damage that may have occurred in transit.
  • You should expect to pay any amount charged by the government in your respective country. This includes, and is not limited to, duties, taxes and any extra fees charged by the courier company.
  • We guarantee to replace faulty goods. Returns are accepted within 7 days after the date you received the item. Returned item has to be in its original conditionYou agree to pay for the return shipping on exchanges and returns. And we will reimburse this cost upon verification of a fault with the product.
  • Product exchange is our normal policy, with refunds in exceptional cases. If you have any problems with your order, please let us know as soon as possible! We will do everything in our power to make it right.
  • Any reports of problems with an order shipped more than 30days ago will NOT be serviced.
  • Please transfer the EXACTLY amount to us. Otherwise we wouldn’t shipped out your items. If we found extra fundwe’ll cover up with voucher or coupon.
  • Please clear your PAYMENT in 48 hour from the time of your order. Unable to do so, we will cancelled your order.